Terms of Service

1. The service

The network provides free voice calls between members, voicemail, conference rooms and related features. Calls to and from numbers outside the network are limited per month. Calls to premium-rate numbers are blocked. The service is provided as is, without any guarantee of availability.

No emergency calls. Emergency numbers (such as 911, 112 or 999) are blocked and cannot be reached through the network. The network is not a replacement for a regular phone: in an emergency, use a mobile or landline phone.

2. Your account

One account per person. Keep your password and SIP credentials secret. You are responsible for all calls made with your account.

Creating "test" accounts is not allowed: extra accounts that only exist to try out features, call your own account or reserve extension numbers. Use the echo test and the other dial codes to test your setup instead. Test accounts are deleted and the main account may be blocked.

3. Prohibited use

• Connecting other PBX systems (e.g. 3CX), SIP trunks, gateways or any system that routes calls of multiple people through your account. Such connections are detected and the account is blocked automatically.
• Commercial use: using the network for a business, organisation or paid service, e.g. as a company phone line, for customer or sales calls, or to offer services to others for money. The network is for personal, non-commercial use only, unless an admin gave you explicit permission in writing (e.g. in a support ticket).
• Creating test accounts, or more than one account per person (see section 2).
• Reselling access, call centres, robocalls, spam, auto-dialers or bulk calling.
• Harassment, threats, fraud, impersonation or illegal content.
• Trying to circumvent limits, attacking the network, scanning or brute-forcing accounts.
• Calling premium-rate or otherwise expensive numbers to generate revenue.

4. Moderation

Moderators can review call metadata (who called whom, when, for how long and from which device) to enforce these terms. Accounts that violate them can be blocked. Callers to and from a blocked account hear: "This line is suspended by the network administrators." You are informed about moderator actions by e-mail.

5. Premium

Premium is a one-time purchase that unlocks additional features for the lifetime of your account. Blocked or deleted accounts lose access to premium features. Refunds remove premium.

6. Privacy

Personal data (e-mail, name, phone numbers, IP addresses) and voicemails/recordings are stored encrypted. Call content is never recorded unless a participant enables call recording, in which case an announcement is played. You can download or delete your data at any time from your dashboard.

7. Changes

These terms may change. Significant changes are announced on the homepage and by e-mail to all members.

Last updated: 30 October 2026 (added: no test accounts, no commercial use without permission).